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11th District City Council Staff
Meet your 11th District Staff
We each have a
variety of tasks, but our primary responsibility is to serve
the constituents of the 11th District. Please don't hesitate
to call or e-mail us if we can assist you.
Brittany Donald, Community
Liaison
Betsy Zeigler,
Chief of Staff:
Betsy Ziegler (410) 396-4816
Betsy has been a resident of Federal Hill since
1986 and loves living in the neighborhood and the 11th
District. Her experience in finance, banking, and customer
service proved useful to her career in government. Today,
her primary responsibility (among many) is constituent
services for the 11th City Council District.
Councilman Bill Cole was most fortunate
in convincing Betsy to continue to work with him when her
tenure in Councilman Keiffer Mitchell’s office ended (in
2007 when Mitchell ran for Mayor). Not insignificant to
Cole’s good fortune was the fact that Betsy had served as
his Legislative Assistant in the Maryland General Assembly
from 2000 to 2003. There she provided much the same kind of
support she provides today in City Council, particularly in
working with constituents.
Prior to her career in government,
Betsy’s experience spanned both the for-profit and
non-profit worlds ranging from First National Bank to The
Independent College Fund. Betsy’s goal, as she manages the
Constituent Response System for Councilman Cole is to ensure
that the citizens of the 11th District get prompt
and efficient responses to questions and resolution to
problems. “I want to make the citizens’ experience with
their government as pleasant as possible.”
Brittany Donald,
Community Liaison:
Brittany Donald, (410)
396-4816
Brittany graduated from Florida A & M University in May 2007. She
received a B.A. in Journalism with a concentration in Public
Information and is planning to begin graduate school in the
next couple of years. While an undergraduate, Brittany
participated in internships at the Florida Department of
Health, Office of Minority Health, District of Columbia
Child Welfare Agency, and Healthy Families Thriving
Communities Collaborative Council.
A resident of Camden
Crossing, Brittany says, “Living in the 11th
district helps me relate to our constituents and serve them
better.” Her goal as Community Liaison is to devote her
skills to improve the quality of life for the residents of
the 11th District.
Doreen Rosenthal, Special
Assistant:
Doreen Rosenthal
(410) 396-4816
Doreen
received a B. A. from Goucher College and a Masters from the
Johns Hopkins University. Her professional experience has
included Assistant Dean, University of Maryland School of
Law, and Assistant Director, Center for the Prevention of
Youth Violence, Johns Hopkins School of Public Health.
Before becoming Special Assistant to Councilman Bill Cole,
Doreen spent 10 years as a professional fund-raising
consultant for an array of clients.
A resident
of Bolton Hill, Doreen was President of the Mt. Royal Improvement
Association and continues as the editor of the Bolton Hill
Email Network (BHEN). She was the first chair of the
Baltimore Police Civilian Review Board and of the
revitalized Central District Police Community Council.
Doreen was elected to the Democratic State Central Committee
in 1998 and 2006. She is an active member of the First
Unitarian Church of Baltimore.
Lorraine White, Council
Assistant:
Lorraine White
(410) 396-4816
A native
of Anne Arundel County, Lorraine devoted 40 years to working
as a Nursing Assistant in nursing homes, with some time
spent as supervisor. After retiring, she moved to N. M.
Carroll Manor where she has served as President of the
Tenant Council for 11 years. Lorraine is blessed with 3
children, 7 grandchildren, and 7 great-grandchildren.
It was
helping people that drew Lorraine to nursing and it is
helping people that she loves about her role as part-time
Council Assistant. Her first priority in Councilman Cole’s
office is helping constituents who call with problems.
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